Performance Improvement & Turnarounds

When the path forward needs to change

We literally wrote the book on Nonprofit Turnarounds because so many organizations need help to improve when they are often unsure of what to do. Applying many of the diagnostic and change methods outlined in our book, Glick Davis & Associates helps organizations perform honest self-assessments and develop and put into place a practical response plan.

SERVICES

Performance Improvement and Turnaround Consulting Solutions

Services include performance improvement at the program level or organization-wide, including full-scale turnaround to improve mission outcomes and financial sustainability. Our team offers:

Organizational assessment and bench-marking against similar organizations
Analysis of performance of individual business lines to determine if programmatic or financial improvements are achievable
Performance improvement or turnaround strategy and plan development
Coaching / training of organizational leaders in how to implement the changes required

Learn More

Is your organization in a performance improvement or turnaround situation? Are you facing serious challenges and not sure what to do? See our FAQ.

Or, purchase Jan Glick’s book: Nonprofit Turnaround

A Must Read for Nonprofit Leaders and Supporters

What our clients are saying

When the Montana Academy Foundation Board of Directors realized that our school was not financially viable, we were faced with the stark choice of closing the school or finding a suitable partner. Within a month of retaining Glick & Davis, they had scanned the landscape for possible targets for a merger or an acquisition and led us in negotiations with an organization interested in acquiring the school. Despite a variety of complications that often felt overwhelming to me, Jan and Tim delivered a successful conclusion, one that our board could never have achieved on our own. Going into the process, we Directors had two priorities: 1) provide continuity of care for our students and their families; 2) preserve the livelihoods of nearly fifty employees. Thanks to Jan and Tim, we achieved both. These guys are very, very good at what they do.

Dennis Hartzell

Former Board Chair

Montana Dental Association

Jan and his book gave us the gift of clarity. The path to turnaround wasn’t complicated, but it did require us to make the bold and uncomfortable choice to leave our physical space. After Jan helped us negotiate to exit our lease, we are moving forward more sustainably, even while navigating an international pandemic. There’s still a long way to go, but we now have a better understanding of how we got here, realistic goals for growth, and a renewed commitment to the mission and programs that make us who we are.

Erin Johnson

Executive Director, Velocity Dance Center

Velocity Dance Center

We are fortunate that Glick Davis & Associates was recommended to us. Their approach helped us to listen to each other, facilitated our conversation and used our energies effectively to lead us through our reinvention process. Jan has an ability to create space for the difficult conversations that lead to growth. We would not be where we are today without Glick Davis & Associates' assistance. We wholeheartedly recommend Glick & Associates as a consultant for organizations that want to adapt to these challenging times while being true to their history, values and vision.

Terry Kyllo

Executive Director

Paths to Understanding

Glick Davis & Associates was instrumental in encouraging our Board to do what we knew had to be done. With their guidance and motivation, our Board was able to find the strength, energy, and confidence to make bold moves in the areas of policy, structure, financial oversight, event management, and succession planning, that all contributed to our "turnaround" and assurance of continued success. Thanks, Jan!

Mike Parrott

Chairman of the Board (Former)

Children’s Institute for Learning Differences

We are transforming the agency – its culture, its yearly expectations and reaching the goal for a sustainable future. None of this could have occurred without the persistence and pressure imposed by Glick Davis & Associates, our consultant for the project.

Judy Allen

Executive Director (Former)

Community Action Center of Whitman County

PERFORMANCE IMPROVEMENT & TURN-AROUND EXPERTISE

One of the few firms dedicated to performance improvement and turnarounds, our consulting team has worked with high performing and struggling organizations over 25 years. Our deep expertise in supporting organizations to diagnose and address both discrete and deep organizational challenges is a specialized area of service unique in the nonprofit field. We have developed performance improvement strategies and indicators for multiple organizations, have supported wholesale organizational turnarounds, and supported countless organizations to identify the need for changes to mission focus, program and business lines, entrepreneurial expansion, and better understanding of their external operating environments to assure community impact and mission success.

How we work with you

Our team brings a structured diagnostic process to identify your needs and help you improve or turnaround your organization. We do this through direct organizational engagement, working with your board and CEO on in-depth performance improvement and turn-around strategies.

Our performance improvement consulting support solutions benefit individual organizations and expand expertise across the sector. Our diagnosis and organizational strengthening solutions are based on hundreds of case studies from our book Nonprofit Turnaround and our team's extensive consulting engagements on performance improvement.